Formic Ltd 

By using our Site, you confirm that you accept these Terms of Use and that you agree to comply with them. If you do not agree to these Terms of Use, please refrain from using the Site.

This page (together with any documents referred to within it) details the terms of use (Terms of Use) on which you may access and make use of our website www.formic.com (the Site) and all content, materials and information contained within it or accessible via the Site, whether as a guest or a registered user. 

Use of our Site includes accessing, browsing, or registering to use or make purchases from our Site.

Please read these terms of use carefully before you start to use our site as they apply to your use of our Site. We recommend that you print a copy of these terms for future reference.

Who we are and how to contact us

The Site is operated by Formic Ltd (we, us, our and similar expressions), a limited company registered in England and Wales. Our company registration number is 02424786 and our registered office is at First Floor, Lumiere, Elstree Way, Borehamwood, Herts, WD6 1JH. Our main trading address is Formic Healthcare, 8 The Square, Stockley Park, Uxbridge UB11 1FW

You can contact us by telephoning us on +44 (0)370 197 5600 or by writing to us at Formic Healthcare, 8 The Square, Stockley Park, Uxbridge UB11 1FW

Other applicable terms

These Terms of Use refer to the following additional terms, which will also apply to your use of our Site:

Our Privacy Policy which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our Site, you consent to such processing and you warrant that all data provided by you is accurate.

Our Cookie Policy which sets out information about the cookies on our Site.

Changes to these terms

We may amend these Terms of Use from time to time. Every time you wish to use our Site, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated on 11th October 2023.

Changes to our Site

We may update our Site from time to time to reflect changes to our products and/or services, our users’ needs and our business.

Accessing our Site

Our Site is made available free of charge.

We do not guarantee that our Site, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw, discontinue, restrict or change all or any part of our Site, and/or the materials and information that are available on or accessed through it, without notice. We will not be liable to you if for any reason our Site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our Site.

You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these terms of use and other applicable terms and conditions and that they comply with them.

Intellectual property rights

We (or any organisation depicted in the imagery on our website) are the owner or the licensee of all intellectual property rights in our Site, and the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our Site for your personal use and you may draw the attention of others within your organisation to content posted on our Site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our Site must always be acknowledged.

Where a third party source is credited as the copyright owner or author on a photograph, graphic, table or text, permission to reproduce these materials must be obtained from the original source. No copyright licence is granted to such materials other than to read the material in question.

You must not use any part of the content on our Site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our Site in breach of these terms of use, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

No reliance on information

The content on our Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Site.

Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether express or implied, that the content on our Site is accurate, complete or up-to-date.

Where our Site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.

Limitation of our liability

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes our liability for death or personal injury caused by our negligence, or the negligence of our employees, agents or subcontractors, or for fraud or fraudulent misrepresentation.

Different limitations and exclusions of liability will apply to liability arising as a result of the sale and supply of any products and/or services to you, which will be set out in our Terms and Conditions of Sale.

We assume no responsibility for the content of websites linked on our Site. Such links should not be interpreted as endorsements by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.


We do not guarantee that our Site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our Site. You should use your own virus protection software.

You must not misuse our Site by knowingly introducing and/or transmitting viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co‑operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.

Prohibited uses

You may use our Site only for lawful purposes. You may not use our Site:

  • in any way that breaches any applicable laws or regulations, or in any way that is unlawful or fraudulent (or has any unlawful or fraudulent purpose or effect);
  • to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); or
  • for any commercial or business purposes.

You also agree:

not to reproduce, duplicate, copy or re-sell any part of our Site in contravention of these terms; and

not to access without authority, interfere with, damage or disrupt: any part of our Site; any equipment or network on which our Site is stored; any software used in the provision of our Site; or any equipment or network or software owned or used by any third party.

If you fail to comply with this prohibited use policy, we may take such action as we deem appropriate, including an immediate, temporary or permanent withdrawal of your right to use our Site and taking appropriate legal action against you.

Linking to our Site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our Site in any website that is not owned by you.

Our Site must not be framed on any other site, nor may you create a link to any part of our Site other than the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to make any use of the content on our Site other than that set out above, please contact us by telephone number +44 (0)370 147 5600 or email us at info@formic.co.uk