New website launched by renowned patient feedback supplier

Renowned health and care feedback solution providers Formic Solutions has launched a new website. It has been created to enable Formic to  provide clear and concise information for users about its solutions and the benefits they can bring to healthcare organisations in terms of turning data into insight to inform quality and service improvement.

The new site, which uses an innovative interface that adapts to any modern web browsing device, makes it easy for readers to learn about the solutions that Formic has been offering NHS and other health and care customers for 25 years since its launch in 1991.

It features detailed information about its patient experienceFriends and Family Test and clinical audit services, and a page of downloads of brochures and case studies.

The website also introduces a set of comprehensive Frequently Asked Questions (FAQs) which explain more about Formic’s fast and flexible service and support.

“We are always keen to provide the best for our customers, and we hope the new website answers all the questions that people may have,” said John Morley, CEO of Formic Solutions. “We hope the new site reflects our forward thinking innovative approach, but we are always keen to receive feedback to help us improve. Please do let us know what you think of the new website and contact us with any suggestions.”

The new website is launched in the 25th anniversary of the company’s existence, and is the latest landmark for an organisation that has been helping NHS and other health and care customers capture, analyse and report on patient feedback since 1991.

Healthcare specialist agency Highland Marketing has developed the site, which has been designed to provide information in the most accessible way possible and work across numerous devices.

“Formic is providing a great service to the NHS and other care providers, so it has given us tremendous satisfaction to be able to deliver a website that aims to answer their needs, as well as those of their prospects and clients,” said Mark Venables, CEO of Highland Marketing. “We look forward to continuing to develop the website as part of the support we are offering the team at Formic.”

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