Many Local Authorities use Formic software solutions, including Council Tax, Policy, Planning, Housing, Human Resources, Marketing and External Communication departments.
Our solutions can enable you to design, process, manage and report on paper surveys, web surveys, iPad and Tablet PC surveys, mobile surveys and kiosk surveys.
Formic software can lighten the load of any person tasked with processing consultation questionnaires, surveys, or application forms. It does this by:
- Automatically and accurately reading hand-written characters, tick boxes and many other annotations/marks on paper survey forms
- Validating completed information
- Verifying address information against the postcode offered
- Exchanging data with any back-end system whether CRM, finance, document management via a bespoke connector or the API
- Enabling each survey or form and associated documentation (e.g. proof of ID) to be digitised, indexed and stored for quick, easy retrieval at any time
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