Privacy Policy

Privacy Policy

Formic Ltd (“We/Us/Our”) are committed to protecting and respecting your privacy.

This policy (together with our website terms and conditions and any other documents referred to on it) sets out the basis on which any personal data We collect from you, or that you provide to Us, will be processed by Us. Please read the following carefully to understand Our views and practices regarding your personal data and how We will treat it.

For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is Formic Ltd.

Information We may collect from you:

We may collect and process the following data about you:

  • Information that you provide to Us, including information supplied via Our website, e.g. by filling in forms and including information provided at the time of registering to use any of Our websites, subscribing to Our newsletter, purchasing and/or enquiring about Our services and/or software or technical support, or requesting further information or services. We may also ask you for information when you report a problem with Our site.
  • Records of any correspondence or communication between you and Us.
  • Details of transactions you carry out through Our websites and of the fulfilment of your orders.
  • Details of your visits to Our websites including traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.


IP addresses and cookies

We may collect information about your computer, including your IP address, operating system and browser type, for system administration and to monitor and ensure the quality of Our web service. This is statistical data about Our users’ browsing actions and patterns, and does not identify any individual.

For the same reason, We may obtain information about your general internet usage by using a cookie i.e. a file which is stored on your computer’s hard drive. Cookies help us to improve Our site and to deliver a better and more personalised service e.g. by enabling us to estimate Our audience size and usage pattern, speed up your searches, And recognise you when you return to Our site.

You may refuse to accept cookies by activating the appropriate setting on your browser but you may then be unable to access certain parts of our site.

Uses made of the information

We may use information held about you in order to provide you with the best possible customer service and, with your permission, to keep you updated about Our services and products.


We may also use your data (including sharing it with other members of our group of companies) to enable Us and them to provide you with information about goods and services which may be of interest to you. If you would prefer not to be contacted in this manner, please let us know by emailing

Changes to our privacy policy

We reserve the right to amend this Privacy Statement from time to time without prior notice.